Privacy Statement

Engage! Healthyroads Privacy Statement

Welcome to EngageHealthyroads.com (this “Website”)! Engage! Healthyroads is a proprietary, exclusive marketing communications and program management service provided by Healthyroads Incorporated, a subsidiary of American Specialty Health Incorporated (“ASH”). Engage! Healthyroads provides marketing activities, creative services, and support to ASH’s and its subsidiaries’ corporate clients (collectively “Clients” and individually, a “Client”). This Website is designed for use by Clients and Clients’ authorized representatives, such as their benefits administrators and wellness champions (each, a “User” or “you”). This Website is owned and operated by ASH on behalf of itself and its subsidiaries (hereinafter collectively referred to collectively as “ASH” or “we”).

We value our Users and respect their privacy. We collect personal information in an effort to improve the user experience and to communicate information about our products and services. We are committed to using personal information responsibly.

We will not release, sell, rent, or trade your personal information to any third party without your permission, except when we believe in good faith that the law requires it, or to protect our own rights and properties, or as expressly stated in this Privacy Statement. We consider personal information to include, but not be limited to, name, e-mail address, mailing address, phone number, user I.D. and passwords, and other personally identifiable information.

IMPORTANT NOTE: We expressly forbid you from posting any personal health or financial information regarding you or any other person on this Website. This includes, but is not limited to, any information posted to the “Community” area of this Website. We expressly disclaim any liability with regard to a User posting personal health or personal financial information of any kind on this Website.

You should read and familiarize yourself with this Privacy Statement and with our User Agreement for this Website. By using this Website, you accept and agree to be bound by this Privacy Statement as well as our User Agreement, and you consent to the collection, use, and storage of your personal and non-personal information as described in this Privacy Statement.

What kind of information does EngageHealthyroads.com collect about Users?

We collect and store the following information about Users:

  • their IP addresses;
  • the date and time a User accesses this Website;
  • the Internet address of the website from which a User linked directly to this Website; and
  • for a User who registers to establish an account on this Website, the following personally identifiable information of that User: first name, last name, eligibility number, e-mail address, physical/postal address, phone number, employer group name, employer group ID number, and health plan (you may choose not to provide such information, but you will not be able to register on this Website and many areas of this Website are accessible only to registered Users).

How does EngageHealthyroads.com use information collected about Users?

Except as expressly stated in this Privacy Statement, we use the information collected from or about Users for internal purposes only, including measuring the number of visitors to the different sections of this Website, helping make this Website more useful to Users, administering and maintaining User accounts, and providing support to registered Users.

If you disclose your e-mail address, postal address, or telephone number to us, we will collect and store such information and may use it to contact you and/or send you information in accordance with applicable law. You may opt out of receiving further e-mail, postal or telephone communications from us at any time by contacting us as described at the end of this Privacy Statement.

Any personal information you disclose to us, including but not limited to, account information, as well as any information you provide to us by using the interactive tools on this Website (interactive tools include, but are not limited to, the “Community” and “Contact Us” sections of this Website) may be disclosed to your plan sponsor, health plan, or other entities that have contracted with your plan sponsor or health plan, for their use in administering and evaluating the Healthyroads program. We do not knowingly share your personal information with any third party for such third party’s direct marketing use.

You may change, update or correct your personal information at any time by logging into your account on this Website and going to the “My Account” page. However, you may not delete any of your personal information without terminating your EngageHealthyroads.com user account. Please note that your first name, last name, e-mail address, street address, city, state, zip, and phone number are all required information necessary for the maintenance and administration of your user account on the Website.

Personal information will be retained by us for a minimum of 7 years in accordance with our record retention policy, unless we are prohibited from doing so by applicable law. User accounts, however, may be terminated or disabled upon written request using the contact information provided at the end of this Privacy Statement.

How does EngageHealthyroads.com protect the privacy of minors?

This Website is not designed or intended for use by minors. You must be at least 18 years of age to use this Website. By registering on this Website, you represent and warrant that you are at least 18 years of age. We reserve the right to immediately terminate the account of any User who is believed or suspected to be underage. We urge parents and guardians to spend time online with their children and to participate in and monitor the online activities of their children.

Protecting Yourself

We will protect your privacy as described in this Privacy Statement. However, you should keep in mind that if you voluntarily disclose personal information online, especially confidential health information, it is possible that despite our efforts, information may be accessible by others. You can help guard against this by not giving anyone else access to your personal computer, such as or family member. And never give out your user I.D. or password to your EngageHealthyroads.com account. Please note that no data transmission over the Internet is 100% secure. For that reason, we cannot guarantee the security of any data or information that you send to us.

What are cookies? How does EngageHealthyroads.com use cookies on its site?

A cookie is a small data file that Websites often store on a computer's hard drive when their sites are visited. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites visited.

We use cookies to enhance your experience while navigating this Website by storing and tracking your preferences.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can change your browser settings to refuse them. If you choose to have your browser refuse cookies, it is possible that some areas of this Website will not function properly when you view them, and you may have to enter personal information every time you use this Website.

How does EngageHealthyroads.com ensure information is secure?

In order to safeguard Users’ personal information, we enforce strict company-wide policies regarding privacy, security, and confidentiality.

ASH has an organizational commitment to protecting privacy and security. All employees who have access to Users’ personal information are aware of security policies and practices through employee orientation and annual refresher training. Personal information is secured in an isolated database with tightly restricted access. Employees authorized to view this information are authenticated prior to gaining such access.

ASH reviews Web security on an ongoing basis. In addition to daily security administration and response activities, the ASH environment undergoes an overall security review on an annual basis.

Changes to Our Privacy Policy

ASH reserves the right to make changes to this Privacy Statement at any time by posting the modified policy on this Website. Modifications shall be effective when they are posted on this Website. Such posting shall constitute notice to you. Your continued use of the Website following the posting of any such modifications on this Website will mean you accept and agree to be bound by such modifications.

Any changes to this Privacy Statement that affect the use of your personally identifiable information will not be applied to you until your continued use of this Website following the posting of any such modifications of this Privacy Statement on this Website, or until you have otherwise consented to the modifications.

We encourage you to check this Website regularly to see if we have made any modifications to this Privacy Statement.

How to contact EngageHealthyroads.com?

Questions and requests may be submitted online using the “Contact” page of this Website, or may be submitted to:

Healthyroads, Inc.
c/o American Specialty Health Incorporated
10221 Wateridge Circle
San Diego, CA 92121
Phone: (800) 559 6580
E-mail: services@engagehealthyroads.com